Customer Support Desk
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
Auto City Customer Handbook
Video Tutorials
8
WELCOME TO THE AUTO CITY FAMILY
HOW TO MAKE PAYMENTS
10 & DONE REFERRAL PROGRAM
INSURANCE REQUIREMENTS
LOAN CAR POLICY & DISCLOSURES
See all 8 articles
Customer Benefits
5
$15 OIL CHANGES
LOVE IT OR LEAVE IT PROGRAM
CREDIT BUREAU REPORTING
CUSTOMER SUPPORT DESK
10 & DONE REFERRAL PROGRAM
The Referral Wizard App
5
INSTALLING THE APP
REFERRING SOMEONE
TRACKING YOUR REFERRALS
USING THE WIZARD TO MANAGE YOUR CONCORDE ACCOUNT
THE REFERRAL WIZARD VIDEO
Vehicle Service
6
YOUR MAINTENANCE RESPONSIBILITIES
DISCOUNTED OIL CHANGES
CHECK ENGINE LIGHTS
CHECK ENGINE LIGHTS
BRAKES
See all 6 articles
Limited Warranty Information
5
GENERAL SUMMARY OF LIMITED WARRANTY
LIMITED WARRANTY TERM
HOW TO REQUEST A WARRANTY REPAIR
WHAT IS COVERED BY YOUR LIMITED WARRANTY
WHAT IS NOT COVERED
Routine Maintenance & Check Engine Lights
0
Air Bag Disclosure
1
AIRBAG DISCLOSURE
Loan Car Policy
3
CIRCUMSTANCES WHERE LOAN CARS MAY BE PROVIDED:
REQUIREMENTS FOR USE OF A LOAN CAR:
RESTRICTIONS REGARDING THE USE OF A LOAN CAR
Comprehensive & Collision Insurance
3
CUSTOMER PROVIDED INSURANCE
DEALER PROVIDED INSURANCE
ACCIDENT PROCEDURES
Making Payments
10
PAYMENT VIDEO
LIST OF PAYMENT OPTIONS
PAY IN PERSON
PAY ONLINE USING YOUR COMPUTER, SMARTPHONE OR TABLET
INTERACTIVE VOICE RESPONSE SYSTEM (PAY BY PHONE)
See all 10 articles
10 & DONE REFERRAL PROGRAM
1
ABOUT THE PROGRAM
Account Maintenance
2
PAYING OFF YOUR ACCOUNT
CHANGE OF ADDRESS / PHONE NUMBER / EMPLOYER